Infrastructure that holds. Systems that scale.
I've worked across QA, DevOps, and SRE long enough to know that reliability isn't a feature you add at the end. I combine deep QA practices with a DevOps mindset, focusing on test automation, performance monitoring, and infrastructure that developers can actually rely on.
- Pushed and tracked fixes across multiple teams, from support diagnosis to engineering solutions and infrastructure remediation.
- Migrated legacy application stacks to containerised deployments.
- Participated and led incident response on an on-call basis.
- Architected and deployed internal solutions for Engineering, QA and Support teams.
- Automated repetitive fixes, troubleshooting steps and incident workflows.
- Navigated application code, logs and APIs to identify root cause issues.
- Participated and wrote RCAs, Post-Mortems, SOPs and documentation.
At Lebanese Alternative Learning, my work spans DevOps engineering and infrastructure management — architecting and deploying scalable, fault-tolerant, and cost-optimized cloud systems, conducting security hardening and infrastructure audits, leading outsourced technical solutions with strict QA and integration processes, and building custom ETL pipelines, automation tools, and monitoring systems to streamline operations and reporting.
- Designed and executed backend load testing scenarios using JMeter and k6, simulating varying traffic conditions to validate scalability and identify performance bottlenecks under stress.
- Built and maintained end-to-end test suites covering critical user flows across the SaaS platform.
- Evaluated OCR service performance under load, measuring latency and responsiveness to ensure reliability at scale.
At Tylleum, I worked as a contract automation tester in the FinTech space, covering the full testing lifecycle for a mobile application across iOS and Android. My work included analyzing requirements to design high-coverage test cases, building and maintaining automated end-to-end test suites, and conducting both functional and non-functional testing including load testing. I collaborated closely with cross-functional teams throughout, flagging critical defects early and maintaining detailed records of test cases, results, and scripts.
Produced and executed effective strategies and test plans through the close coordination with engineers, while reporting and documenting technical issues. Collaborated closely with QA engineers to create and modify existing test plans as well as provided continuous UX feedback and modifications based on community reports.